Downloading Ordered Files

There are multiple ways to download the files that are attached to an order.

Order Item link

The uploaded file link is stored on the cart item and available on the order items.

You can download the uploaded files directly in the Shopify Admin Order page.

Important: If you are on the free plan of the app, make sure to download the uploaded files after you received an order, as the file link will only be valid for 30 days. 

View uploads in app

You can view the uploaded files in the App by clicking on "More actions" >  "View uploads in app". 

This opens the app and shows searches for the files attached to the specific order. 

If you are on a plan that has the Archiving feature enabled, the uploaded files will be shown in the archive. 


Download uploads as Zip

If you are on a plan that has the Archiving feature enabled, you can download all the uploaded files from a specific order by clicking on "More actions" > "Download as Zip". 

Download Archive as Zip

If you are on a plan that has the Archiving feature enabled, you can download all the uploaded files form a specific day in the App. 

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